Ms. Leon has ten years experience in the social service and community development work.She obtained a Social Services Worker Diploma from Seneca College. She is proficient in assessment, case management, curriculum development, workshop facilitation, record keeping, report writing, individual counseling, teaching, and outreach and committee skills. She is computer literate with First Aid/CPR and CPI certification. Ms. Leon works for the City of Toronto as a Caseworker since 2009. Ms. Leon assists in conducting interviews with clients by phone or in person at various locations off site such as personal residences and hospitals. Ms. Leon is passionate about helping people to achieve their best and this is consistent to Northwood Neighbourhood Services vision and Mission.